Last Updated: April 26, 2026
At Elegant4Tech, we are committed to transparency and protecting the data of the startups and SMEs we serve. This policy outlines how we collect, use, and safeguard your information when you engage with our ERP implementation, integration, and support services.
Information We Collect
We collect information necessary to deliver customized ERP solutions:
- Contact Information: Name, email, company name, phone number (collected via website forms or email).
- Business Data: Information regarding your workflows, CRM data, financial data, inventory logs, and employee details needed for system integration.
- Technical Data: IP address, browser type, and cookie information from website usage.
How We Use Your Information
We use your data to:
- Analyze business workflows for Odoo ERP customization.
- Provide dedicated technical support and training.
- Send project updates, invoices, and information about our affordable scaling solutions.
- Improve our process automation services.
Data Security & Confidentiality
Founded on the values of Transparency and Innovation, we implement industry-standard security measures to protect your proprietary business logic. We do not sell your data to third parties. Access to your information is restricted to Elegant4Tech employees and partners necessary for your digital transformation.
We implement strong security measures, including:
- Encryption: Data is protected in transit (HTTPS) and at rest.
- Access Controls: Role-based access ensures only authorized team members interact with sensitive data.
- Backup & Recovery: Secure, encrypted backups of databases.
Third-Party Sharing
During ERP implementation, we may interact with third-party platforms (like Odoo). While we ensure secure integration, we recommend reviewing the privacy policies of any third-party software connected to your ecosystem.
Data Retention
We retain your information for as long as necessary to support your ERP system and comply with legal obligations. You may request the deletion of your contact data at any time. also We retain customer data only as long as necessary to provide ERP services or to fulfill legal/tax requirements.
Your Rights
You have the right to access, correct, or request the deletion of your personal information. Since we focus on Agility, we aim to respond to all data-related inquiries promptly.
As a client, you have the right to:
- Access/Rectification: View or correct the data we hold about you.
- Erasure: Request deletion of your data when it is no longer required.
Contact Us
For any questions regarding this policy or your data, please contact:
Elegant4Tech Support Team
Email: contact@elegant4tech.com
Phon: +963980195195
Address: Floor No.2 ,City Center 2, Al-Hamidiyah Area, Homs, Syria